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Smart staffing can save your business

My maternal grandparents, Minnie and Izzy Grubman, owned a ladies’ undergarment and accessories shop called Grubman’s, on Springfield Avenue in Newark. In July 1967 the city was rocked by six days of rioting, fueled by unemployment, poverty and corrosive racial inequity. The rioters attacked both white- and black-owned businesses. But when the smoke had finally cleared, Grubman’s was unscathed.

Mr. and Mrs. G., as they were known, had always hired employees from the local community and were celebrated for their fairness and generosity. When trouble came, staff and neighbors protected the store.

My point: Good hiring decisions can save your business. Okay, it’s easier said than done. So what are the ingredients of successful hiring? Think of it as a sequence of double-layered decisions. On top is the conventional wisdom of hiring individuals who are right for the job and compatible with your company’s culture, values and needs.

But hiring also reflects deeper-level predispositions in making decisions and building relationships. As we form new relationships, we tend to unconsciously seek out and

rediscover dynamic elements from significant early ones (like those with parents and siblings). For some people this creates a pattern of similar, recurring train wrecks. For others it generates constant relationship R&D. At best this unconscious patterning will attract you to individuals who balance, inspire and bolster you.

Consider Joe Saba and Stewart Winter, co-owners of VideoHelper, a successful New York City business that provides music for TV and film productions. When we spoke in their high-tech studio, the partners had recently plowed through 400 applications to fill one full-time composer slot. They devote considerable time and resources to their hiring process, which they described as “brutal and stringent.”

Saba and Winter started by whittling the initial herd down to 10 finalists, whom they subjected to a series of increasingly intense interviews and tests. These probed not just technical ability but also the way each candidate handled criticism, praise and pressure.

source: money.cnn

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